Shipping Policy

Last Updated: 13/10/2026

At Adhovastra, we strive to deliver your orders quickly, safely, and discreetly. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

Order Processing & Delivery

• Orders are dispatched within 1 business day of being placed.
• Orders are delivered within 7 days of being placed.
• Orders placed on weekends, public holidays or during sale events may take a little longer.
• Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

Shipping Coverage

We currently ship across most locations within India.

If your delivery location is not serviceable by our courier partners, we will inform you and process a refund if payment has already been made.

Cash on Delivery

Cash on Delivery (COD) is available.

Please note that delivery timelines may be affected by weather conditions, courier delays, public holidays or other unforeseen circumstances.

Shipping Charges

• Free shipping on all orders of ₹900 and above.
• A flat shipping charge of ₹200 applies to orders below ₹900.
• The shipping charge is shown at checkout before you pay.

Order Tracking

Once your order is dispatched, you will receive tracking information via email or SMS.

Customers can use the provided tracking number to monitor the shipment status through the courier partner's website.

Discreet Packaging

Your privacy is important to us.

All Adhovastra orders are shipped in secure and discreet packaging without revealing product details on the outer package.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Adhovastra shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.

Delivery Attempts

Courier partners generally make multiple delivery attempts. If delivery cannot be completed due to customer unavailability or incorrect information, the package may be returned to us.

Additional shipping charges may apply for re-shipment requests.

Damaged or Missing Packages

If you receive:

• A damaged package
• An opened package
• Missing items

Please contact us within 48 hours of delivery with photographs and order details for assistance.

Delays Beyond Our Control

While we make every effort to ensure timely delivery, Adhovastra shall not be liable for delays caused by:

• Natural disasters
• Weather disruptions
• Transportation strikes
• Government restrictions
• Courier service interruptions
• Other unforeseen circumstances

Contact Us

For shipping-related queries, please contact us:

Adhovastra
Email: care@adhovastra.com